Businesses must adapt their approach to analytics and AI to factor in post-pandemic buying behavior.… Read More

The post What Every CMO Needs To Know To M

Businesses must adapt their approach to analytics and AI to factor in post-pandemic buying behavior.… Read More

In this pandemic world, advances in the use of visual media are helping firms to interact with their customers in new ways.… Read More

The pandemic has left many companies with mountains of historical customer data that can no longer effectively help them move forward.… Read More

Wharton Customer Analytics announced today that it will partner with Lidl US, a national grocer recently ranked the fastest growing retailer in the United States.… Read More

WCA is excited to share its new quarterly newsletter. Here you’ll find the latest WCA news, upcoming programs, engagement opportunities, and thought leadership.… Read More

It is only through the expertise and dedication of our community that WCA can deliver real business value to our partners and create thought leadership for the business world and beyond. As a toke

As the adoption of IoT and voice-enabled technology has become mainstream, we see a post-COVID world of innovation in voice technology products and analytics.… Read More